BUILD QUALITY EXPERIENCE ™
WHAT TO EXPECT WHEN YOU PARTNER WITH PULTE HOMES ® When you build a quality, new home with Pulte Homes, we are with you every step along the way. That is what the Pulte Build Quality Experience ™ is all about: a step-by-step process that fosters communication, attention to detail and paramount quality. When your home is finished, it’s covered by a new home limited warranty.
YOU WILL MEET WITH YOUR PULTE CONSTRUCTION MANAGER OR CUSTOMER CARE MANAGER DURING THESE FOUR STEPS:
PRE-DRYWALL ORIENTATION Before we put up the drywall, you will have another virtual meeting. This meeting will show you the mechanical systems that are being installed in your home. This is our opportunity to show you the quality features that have been built into your home.
INTRODUCTION
CELEBRATION
PRE-CLOSING ORIENTATION
When your home is complete, it’s time for Celebration! You and your Customer Care Manager will meet at the home and validate your home is complete. We will celebrate the completion of your new home and you will be off to closing! Now, your new Pulte home is ready to be enjoyed by you.
The Customer Care Manager will provide you a guided tour through your new home to review the expectations of the products, functionality, maintenance, and warranty. You’ll also confirm that your options are installed correctly and that your home is complete. In the event any issues or concerns arise,
The experience begins with the Introduction, where you will meet your Construction Manager. This will be a virtual meeting where you and your neighbors will get to hear about the construction process of your new home. This is also when you will establish a communication plan for the homebuilding process because communication is key.
your Customer Care Manager will address them prior to the Celebration.
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