BUILD QUALITY EXPERIENCE ™
WHAT TO EXPECT WHEN YOU PARTNER WITH PULTE HOMES ® When you build a quality, new home with Pulte Homes, we are with you every step along the way. That is what the Pulte Build Quality Experience ™ is all about: a step-by-step process that fosters communication, attention to detail and paramount quality. When your home is finished, it’s covered by a new home limited warranty.
YOU WILL MEET WITH YOUR PULTE CONSTRUCTION MANAGER OR CUSTOMER CARE MANAGER DURING THESE FOUR STEPS:
PRE-DRYWALL ORIENTATION Before we put up the drywall, you will be given a guided walk-through to show you your home’s mechanical
INTRODUCTION
CELEBRATION
PRE-CLOSING ORIENTATION
When your home is complete, it’s time for Celebration! You and your C ustomer Care Manager will meet at the home and validate your home is complete. We will celebrate the completion of your new home and you will be off to closing! Now, your new Pulte home is ready to be enjoyed by you.
The Customer Care Manager will provide you a guided tour through your new home to review the expectations of the products, functionality, maintenance, and warranty. You’ll also confirm that your options are installed correctly and that your home is complete. In the event any issues or concerns arise,
The experience begins with the Introduction, where you will meet your Construction Manager. He or she will go over everything from the homesite to your plan selections. This is also when you will establish a communication plan for the homebuilding process because communication is key.
systems that will soon be enclosed. This is our
opportunity to show you the quality features that have been built into your home. It’s also your first chance to really envision what the actual living space will be like.
your Customer Care Manager will address them prior to the Celebration.
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