New Home Care Guide

Frequently Reported Concerns Request for Caulking and Drywall Repairs

Pulte Homes offers a one-time drywall repair. This one-time repair is typically completed at the 11 month follow up appointment. Settlement and shrinkage cracks are normal to see during the first year as the home dries and settles. Waiting to have all caulking and drywall repairs made at the 11 month follow up appointment is in your best interest, as the home will continue to settle throughout the year. Cracks in Concrete It is very natural to see cracks occurring in concrete. Most concrete cracks are cosmetic in nature. Measures are taken during the construction process to help control cracking as concrete cures. Expansion joints are intentionally placed in some concrete surfaces to allow sections of concrete to expand and contract with changes in temperature, and control joints are intentionally placed in concrete to help control cracking. Performance standards are outlined in detail in the Home Care Guide. Please reach out to our Pulte Homes Customer Care Team in you have any questions or concerns regarding concrete cracking. Switched Outlets/GFCI Reset at Breaker Box The electric contractor can answer any questions you may have about the design of outlets and switches. There are requirements that dictate what type of outlets are installed within certain parameters in proximity to water. GFCI outlets are typically required in areas where it is possible for the outlet to come into contact with water (garage exterior outlets, kitchen and baths) and can easily be reset at the main circuit outlet should it trip . Please contact us if you have any question or concerns with your outlets and/or switches. The safety feature of these outlets require them to be reset occasionally. Ask your Customer Care Manager if you would like additional guidance on resetting y our breakers .

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Brand of Paint Used in Your Home

Pulte Homes uses Sherwin Williams brand paint. We use a flat finish for all of the interior walls. Additional paint can be purchased as Sherwin Williams. A touch up kit has been provided for small areas and possible future warranty items. If needed, our Customer Care Team can assist you with specific colors used in your home.